Utility Industry Smart Phone Apps

Some features of the apps:

1. Customers can see how much gas and electricity they are using and compare their usage against other households in their local area
2. Book and track the status of service appointments
3. Obtain emergency numbers for gas, electricity and home services products
4. View energy saving tips to help reduce energy usage
5. Allow users to obtain information on how to read energy meters

Technical features:

1. Compatible with both Android and Apple operating systems
2. May be used over any wireless Internet, 3G or 4G connection
3. Allow for communication among the utility, the customer, and the customer's major appliances, home and office thermostat, etc.
4. Some, but not all, of the apps are voice enabled
5. At least 60% of the apps are developed by parties other than the gas, electric or water utilities